Privacy Policy
Your privacy is very important to us. Please read below to see how Sweet Punkz handles information.
This Website is owned by Sweet Punkz (hereafter ‘Business’, a Company residing in Scotland (United Kingdom).
We take user privacy seriously and take reasonable efforts to protect it. We have created this Privacy Policy (hereafter “Policy”) in order to share with you our information collection and use practices. AS MORE CLEARLY DEFINED HEREIN, WE WILL NEVER KNOWINGLY SELL OR ASSIGN YOUR PERSONAL INFORMATION WITHOUT YOUR KNOWLEDGE AND/OR APPROVAL.
Please read this Policy carefully before sharing any personally identifiable information described below.
By using, registering or placing an order on this website at https://www.sweetpunkz.com (.co.uk), you consent to the collection, use and transfer of your information under the terms of this policy. Since this is a growing website and because Internet technologies are constantly evolving, this Policy is subject to change at any time and any changes will be posted on this page.
This Policy works hand-in-hand with the Terms and Conditions of Use, found elsewhere on the website.
What personally identifiable information does the Business collect and how is it used?
When you visit, register or order products or services on https://www.sweetpunkz.com (.co.uk) you may be asked to, or of your own volition, provide information from which you can be identified, including your name, email address, home or business address etc as well as text you may upload and other technical data such as the IP address of the machine you use. The Business will not collect such information from users while they use the website unless they voluntarily provide it to us and authorise us to collect such information. Users may provide other information about themselves from which they can be identified.
The Business may use or disclose all such information in order to:
- fulfill a sale of a product or service including sharing such information with its partners and suppliers
- carry out the service as requested by you
- support marketing activities
- to enable site visitors to participate in interactive features of your service, when they choose to do so
- to respond to other inquiries or requests by you
- to provide information about specials, sales or new products or services that you will introduce in the future.
- obtain analysed information
We may also disclose personally identifiable information in the establishment or exercise of legal rights or defences against legal claims, to comply with applicable laws or regulations, to comply with a valid legal process, such as a search warrant, subpoena or court order or to investigate suspected fraud or a violation of our Terms and Conditions of Use. We will never sell user information to any 3rd-party not affiliated with the Business, without your specific and unambiguous consent, except in connection with the sale or merger of the Business or the division responsible for such services provided.
The user may ‘opt out’ by contacting customer service at info@sweetpunkz.com
The Business may, from time to time, send or post surveys or requests for your feedback in order to help us make our website and services better. Any responses we receive from users will be used only to evaluate our website and services and no personally identifiable information from respondents will be shared with any non-employees of Business, except that information provided in the Feedback/Comments areas.
If you are chosen for a promotion or as a winner in a contest, you give the Business permission to use your name, image, and other information about you, for marketing purposes.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
What non-personally identifiable information does the Business collect and how is it used?
The Business collects and tracks certain non-personally identifiable information, including, but not limited to, IP numbers and browser type, access times, domain names, usage habits and other information which does not specifically identify any individual.
Disclosure of your information
The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfill and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
You agree that we may disclose your identity and contact details to (1) any third party who claims to us that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights or their rights of privacy, and (2) to other companies and organisations for the purposes of fraud protection and credit risk reduction.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies
What are cookies and why we use them?
Cookies are small text files that a website can write to your computer. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use cookies to identify you and allow you to log in once to our website and search or post without having to log in again and again. Cookies are also used by our affiliates or links to identify you as a User of https://www.sweetpunkz.com (.co.uk).
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
The Business does not use Cookies to store information such as credit card numbers, telephone numbers, or other information you provide.
This Privacy Policy only covers the use of Cookies by Sweet Punkz. It does not cover the use of Cookies by any other 3rd-party or advertisers.
There are two main types of cookies - session cookies and persistent cookies.
Session cookies only last during a single visit. When a user closes their web browser the session cookie information is automatically removed from their computer. The business uses sessions cookies fundamentally to ensure the site works correctly. Without session cookies, if you click CHECKOUT, the new page does not recognise your past activities on prior pages and your shopping cart will always be empty.
Persistent cookies are stored by the user's web browser even when the web browser has been closed, so that the next time a user goes back to the website that originally set the cookie, the website can read information back from the cookie. Persistent cookies have an expiry date which controls when they are automatically deleted.
Anonymous Visitor Statistics Cookies
The business makes use of Google Analytics to produce statistics on website usage, which helps us to improve the site and your overall user experience. To do this, Google Analytics uses a cookie. All data is anonymous, though you can refuse the use of cookies by easily changing the options on your browser or you can opt-out by installing a browser plug-in supplied by Google.
Third Party Functions
Social Media Plug-ins for Facebook and Twitter obtain data for tracking purposes. These Cookies are used to collect information from visitors to our site. The cookies will gather analytics on how often the webpage is shared. Personal information may also be used when provided knowingly by you. We use Facebook and Twitter to help us market our business using comments, feeds and Like functionality. We use these Plug-ins as a convenience for our users and only use it on the basis that Facebook and Twitter adheres to its Privacy Policy.
May I see the information the Business collects about me?
You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at info@sweetpunkz.com. We do not raise any charge in providing you with details of the information we hold about you, but we may raise a charge where such requests are manifestly unfounded or excessive, in particular because of their repetitive character, we may either charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested or refuse to act on the request.
Can I Opt-out?
The Business gives users the option to remove personally identifiable information from our list of active users.
You may also choose to opt-out of certain communications from the Business, such as our Newsletter.
If you want to unsubscribe or opt-out of communications from us, send an email to Customer Service at info@sweetpunkz.com. We will respond within 48 hours.
The Business is not responsible for removing personally identifiable information from the lists of any 3rd-party partner or advertiser who has previously been provided your information in accordance with this Policy.
Where is the web site located?
The Business web site is maintained in the United Kingdom. If you are located outside of the U.K., by using the website, you authorise the import of your information and its use, as specified in this Policy.
Will there be changes to this Privacy Policy?
The Business reserves the right to amend this Policy at any time, in the event that this becomes necessary after initial release, or in the event that it becomes necessary with respect to additional, deleted, modified or amended services provided by Business.
The Business will not personally notify you of any amendments to this Policy. Users are urged to check this Policy frequently in order to determine whether any changes have been made. Users understand and agree that continued use of the Business web site assumes that they have read and accepted this Policy, as it may be amended from time to time.
Where can I access this policy?
This Policy is accessible from the Home Page of the Business web site, under the link “Privacy Policy".
Spyware
The Business never uses or installs spyware on user computers, nor do we use spyware to retrieve information from user computers.
Section Titles
The section titles used in this Policy are purely for convenience and carry with them no legal or contractual effect.
Payment Partners
The Business accepts Shopify Pay (operated by Stripe US), PayPal and Apple Pay as payment options, and all users are subject to their individual terms of use, privacy policies and other legal requirements
Users are encouraged to review the Terms of Use, Privacy Policy and other legal disclosures of payment partners.
What is the effective date of this privacy policy?
This Policy was last updated, and became effective, on 15/02/2021.